Raise Your Emotional Intelligence (EQ), Boost Your Profits

Raise Your Emotional Intelligence (EQ), Boost Your Profits

A couple of days ago, I wrote a post on Emotional Intelligence (EQ). This is a follow-up. Many years ago, I worked at Wilson Learning, which was then a global provider of human resource development products and services. One of our flagship products was a course called Managing Interpersonal Relationships (MIR). The goal of MIR was to help individuals reduce relationship tension. In many ways, it was a precursor to Goleman's work on Emotional Intelligence. Daniel Goleman expanded the notion of interpersonal skills. Laura Crawshaw recently added to our understanding by explaining how we can tame abrasive managers.

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Return the AIG Bonuses–No Pay for Non-Performance
AIG Guest User AIG Guest User

Return the AIG Bonuses–No Pay for Non-Performance

This past Sunday, I was so upset about the AIG bonuses that I wrote a letter to the editors of the San Francisco  Chronicle and New York Times. I received a call from the Chronicle's editorial section on Monday, saying that they planned to run my letter. I am happy to report that it was the lead editorial in today's  (March 18) letters to the editor section (page A12).

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How Taking Accountability Eases Tangles: The Case of a Local Police Sergeant versus Bernard Madoff
ethics, leadership Guest User ethics, leadership Guest User

How Taking Accountability Eases Tangles: The Case of a Local Police Sergeant versus Bernard Madoff

Earlier this week, I received a call from a sergeant in our local police department. He didn't leave a specific message, although he said he was from the narcotics division and asked me to call him back. Last August 2008, I had parked my car in front of our home in a nice neighborhood in San Francisco. When I went outside, the whole front of my car was gone. The hood, bumpers, and half of my engine. Needless to say, I was angry and shocked. I eagerly called the sergeant back, thinking that they had caught the criminals who had destroyed my car.

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