Leadership Insights
from the Untangle Doctor®
Blog Post Archive
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Raise Your Emotional Intelligence (EQ), Boost Your Profits
A couple of days ago, I wrote a post on Emotional Intelligence (EQ). This is a follow-up. Many years ago, I worked at Wilson Learning, which was then a global provider of human resource development products and services. One of our flagship products was a course called Managing Interpersonal Relationships (MIR). The goal of MIR was to help individuals reduce relationship tension. In many ways, it was a precursor to Goleman's work on Emotional Intelligence. Daniel Goleman expanded the notion of interpersonal skills. Laura Crawshaw recently added to our understanding by explaining how we can tame abrasive managers.
Are Your Emotional Intelligence Habits Saving or Sinking You?
According to recent studies, executive leaders who possess emotional intelligence are more likely to outperform their peers than those with high intellectual horsepower. In other words, it is not enough to just be smart. A leader needs to be intellectually smart and people smart.
Return the AIG Bonuses–No Pay for Non-Performance
This past Sunday, I was so upset about the AIG bonuses that I wrote a letter to the editors of the San Francisco Chronicle and New York Times. I received a call from the Chronicle's editorial section on Monday, saying that they planned to run my letter. I am happy to report that it was the lead editorial in today's (March 18) letters to the editor section (page A12).
How Taking Accountability Eases Tangles: The Case of a Local Police Sergeant versus Bernard Madoff
Earlier this week, I received a call from a sergeant in our local police department. He didn't leave a specific message, although he said he was from the narcotics division and asked me to call him back. Last August 2008, I had parked my car in front of our home in a nice neighborhood in San Francisco. When I went outside, the whole front of my car was gone. The hood, bumpers, and half of my engine. Needless to say, I was angry and shocked. I eagerly called the sergeant back, thinking that they had caught the criminals who had destroyed my car.