Leadership Insights
from the Untangle Doctor®
Blog Post Archive
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Three Lessons Executive Leaders Can Learn from the S.F. Giants
Okay, I admit it. I am a fair weather San Francisco Giants fan. I tuned in to the team in the last weeks of the series as they began their championship playoffs. I found myself playing catch-up, learning the names and stories of the players. All of a sudden I really cared. As the Giants came closer and closer to winning the World Series, a goal that eluded them for 56 years, I put on my Tangle Doctor hat. How did the team's management orchestrate this turnaround? What can business leaders learn from a team that seemed so unlikely to win a championship trophy?
Cough it Up™ How to Rid Yourself of Corporate Hairballs
When I began my research into seemingly unsolvable corporate messes, I used the metaphor of a cat hairball to conduct my inquiry. Some people loved the metaphor. Others had negative visceral reactions. Hairballs subsequently became tangles, although much of my work is inspired by my research results on corporate hairballs. I had a lot of fun comparing a cat hairball to a corporate hairball. What follows is just a taste.
Active Listening Tips for Avoiding Strangling Tangles™
A Strangling Tangle™ paralyzes organizations and can lead to plummeting profits, lost revenue, and precipitous falls in market share. There are a number of causes for Strangling Tangles. Based on my experience and research, organizations with corporate cultures that discourage speaking up and sharing bad news are particularly vulnerable. Leaders play a huge role in building, maintaining, and changing corporate culture. One way leaders can change the culture is by learning and demonstrating active listening skills.
Why Putting People Issues on Back Burner Is a Bad Move
According to a recent Conference Board Report, described in the November 20 edition of the Wall Street Journal, executives are now putting people issues on the back burner. Top executives' highest concern is excellence in execution, and consistent execution of strategy by top management. While it makes sense that efficiency and flawless execution are front-burner issues, I believe that this is an over-correction that will come back and bite executives once the economy starts to straighten itself out.