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Cough it Up™ How to Rid Yourself of Corporate Hairballs
When I began my research into seemingly unsolvable corporate messes, I used the metaphor of a cat hairball to conduct my inquiry. Some people loved the metaphor. Others had negative visceral reactions. Hairballs subsequently became tangles, although much of my work is inspired by my research results on corporate hairballs. I had a lot of fun comparing a cat hairball to a corporate hairball. What follows is just a taste.